"Heavy footsteps across the ceiling at dusk"
Possums leave the roof at dusk and come back before dawn. Thuds at those times are the giveaway.
Thumping in the roof every night? Same day visits
Possums are protected native animals in every state, so getting one out of your roof has to be done humanely and the right way. Our technicians in Melbourne, Sydney and Brisbane remove the possum, release it close by after dark and seal the gaps it used to get in.
One-way doors, humane traps, roof proofing and clean-up of droppings and urine.
Get a Possum Removal Quote
Tell us where the noise is coming from and when you hear it.
3 cities
Melbourne, Sydney and Brisbane
Same night
release close to where it was found
993
suburbs covered
24/7
phones answered
Possums wake at dusk, which is why the noise starts just as you sit down for dinner. They are not aggressive, but a frightened possum will scratch and bite if it is cornered, and their urine stains and smells through ceilings quickly.
Do not try to grab or corner the possum
Possums have sharp claws and teeth. Handling them, trapping them yourself or moving them far away harms the animal and can land you in trouble, because they are protected.
If it is inside the living area, give it a way out
Close internal doors and open an outside door or window in that room.
Keep pets and children away
Dogs and cats can corner a possum, and both get hurt.
Do not block the roof gap yet
Sealing a gap with a possum inside traps it, and it will chew its way out or die in the roof.
Note where and when you hear it
The time and spot help us find the entry point quickly.
Call 07 3544 9883
We book the visit and remove the possum humanely.
Every job ends with the possum outside and the way back in closed off.
Roof Possum RemovalPossums out of the roof space and kept out
Possum ProofingGaps under tiles, eaves and vents sealed
One-Way Possum DoorsThe possum leaves on its own and cannot return
Humane Possum TrappingCage trapping and release close by after dark
Chimney & Wall Cavity RescuePossums stuck in chimneys and walls rescued
Roof Clean-up & DeodorisingDroppings and urine cleaned and deodorised
Dead Possum RemovalDead possums found and removed from roofs
Emergency Possum RemovalPossums inside the house, night or day
Commercial & Strata PossumsOffices, shops, schools and strata blocks
These are the calls we get most often in all three cities.
Possums leave the roof at dusk and come back before dawn. Thuds at those times are the giveaway.
Possum urine soaks through plaster. Left alone it smells, stains and can weaken the ceiling.
Possums fall or climb into chimneys and cannot climb back out. They need help to get out unharmed.
Brushtail possums eat buds, fruit and new growth. A possum feeding in the garden often sleeps in the roof.
Possums are territorial and noisy when they meet. Fights on the roof often mean more than one is around.
Possums remember their den. If one gap is closed and others are not, they find the next one.
Both live in Melbourne, Sydney and Brisbane, and both use roofs. Knowing which one you have helps us plan the removal.
| Brushtail possum | Ringtail possum | |
|---|---|---|
| Size | About the size of a cat, up to 4 kg | Smaller, about the size of a guinea pig |
| Tail | Thick and bushy, dark at the end | Thin, curled, with a white tip |
| Where it nests | Roof spaces, wall cavities, sheds | Leafy nests (dreys) in shrubs, sometimes roofs |
| Noise | Loud thumps, growls and screeches | Quiet, soft twittering |
| In the roof? | Very common | Less common |
Light, fast scurrying is more likely rats or mice than a possum. See our rat and mouse control page.
Possums are at home in all three cities, but the reasons they move into roofs differ slightly.
Melbourne has some of the highest possum numbers of any Australian city. Leafy inner and eastern suburbs, old slate and tile roofs, and cold nights all push brushtails into roof spaces, especially in autumn and winter.
Possum Removal MelbournePossums travel along the tree canopy of the North Shore, the Northern Beaches and the inner west straight onto roofs. Older terraces and Federation homes with broken eaves give them plenty of ways in.
Possum Removal SydneyQueenslanders with open eaves and timber gables are easy for possums to get into. Large gardens and bushland across Brisbane keep numbers high all year.
Possum Removal BrisbaneCalls rise from autumn into winter, when cold nights send possums looking for warm roofs and young possums leave their mothers to find a den of their own.
One possum quickly becomes a long-term lodger, and the damage builds every night it stays.
Urine and droppings soak into insulation and plaster, causing stains and smells that spread through the house.
Possums can damage cables in the roof space, which is a fire risk.
Droppings and nesting material can carry bacteria, fleas and mites.
Moving a possum far away usually kills it, and it is against the rules for protected animals. Another possum soon takes its place anyway.
The goal is a possum outside, unharmed, and a roof it cannot get back into.
Removal and proofing in one job
Removing the possum without sealing the roof means it, or another one, moves back in. We do both, and clean up what it left behind if you need it.
Inspection
We find the entry points, the den and how many possums are using the roof.
Removal
A one-way door or humane trap gets the possum out without harming it.
Release
Trapped possums are released close to where they were found, after dark.
Proofing
Gaps under tiles, eaves and vents are sealed so the roof is closed off.
Clean-up
Droppings and soiled insulation removed and the roof space deodorised, if needed.
Every roof is different, so the price depends on the job. These are the main things that affect it in all three cities:
Roof type and size. Tile, slate or metal, and how easy the roof space is to reach.
Number of entry points. Older homes often have several gaps to seal.
Number of possums. One brushtail or a mother with young.
Clean-up. Whether droppings, urine and insulation need attention.
You are given the full price before any work starts, including proofing. Call 07 3544 9883 or send us the details online for a faster estimate.
Possums need gentle handling and a well-sealed roof. We do both.
For a possum inside the house, a technician can often be there within the hour.
One-way doors and cage traps, with release close by after dark.
We seal the gaps so the possum cannot move back in.
You know the full cost before work starts.
Droppings, urine and smells dealt with on request.
Possums are busiest at night, so are our phones.
*Onsite in 60 minutes applies to urgent jobs and depends on technician availability and location.
Possum removal often means time in your roof and around your home. Here is how we do it.
You know who is coming. Name and arrival time sent ahead.
You see the entry points. Photos of the gaps we found and sealed.
The possum is not harmed. Removed and released the humane way.
Call us if it is back. Hear it again? Call the same number.
We remove possums from homes and businesses across Melbourne, Sydney and Brisbane. Choose your city to see the areas we cover.
Brisbane Bayside, Inner Brisbane, Ipswich & Springfield, Logan, Moreton Bay, North Brisbane, North West Brisbane, Redlands, South Brisbane, West Brisbane, Scenic Rim & Tamborine
Blacktown, Eastern Suburbs Sydney, Hills District & Hawkesbury, Inner South West Sydney, Inner West Sydney, North Shore & Hornsby, Northern Beaches, Outer South West Sydney, Outer West & Blue Mountains, Parramatta, Ryde, South West Sydney, Sutherland Shire, Sydney City & Inner South
Yes. Our technicians remove possums from roofs, walls and chimneys across all three cities and their suburbs.
No. Possums are protected native animals. Trapping and moving one yourself is not allowed in any of the three states, and possums moved far from home rarely survive.
Usually with a one-way door fitted over the entry point. The possum leaves to feed at night and cannot get back in. Where that is not possible, a humane cage trap is used and the possum is released close by after dark.
Not through the gaps we seal. That is why every removal includes proofing the entry points we find.
The visit takes a few hours. With a one-way door, the possum usually leaves on the first or second night.
Possums are heavy and thump around at dusk and dawn. Rats are lighter and scurry quickly through the night. Droppings help tell them apart too.
Yes. We can remove droppings and soiled insulation and deodorise the roof space.
We locate and remove dead possums and deodorise the area. See our dead animal removal service.
Every night a possum spends in the roof adds to the mess. Removal and proofing in one visit puts an end to it.
Upfront pricing and a dedicated professional at your door in Melbourne, Sydney or Brisbane, often the same day.
Other services
Choose a service to see how it works and what affects the price.
Termite InspectionA full check of the house, subfloor, roof void and garden for termite activity, with a written report and clear next steps.
Rat & Mouse ControlBaiting, trapping and entry-point sealing to clear rats and mice from roofs, walls, kitchens and sheds.
Cockroach ControlGel baiting and targeted spraying for German and large cockroaches in kitchens, bathrooms, roof voids and drains.
Ant ControlBaiting and barrier treatments that reach the nest, for ants in kitchens, wall cavities, paving and lawns.
Spider ControlTreatment of webs, eaves, fences, subfloors and garden edges to bring spider numbers down around the home.
Wasp RemovalTreatment and removal of wasp nests from eaves, wall cavities, roof voids, trees and the ground.
Bee RemovalRemoval of bee swarms and established hives from walls, roofs, chimneys, trees and compost bins.
Dead Animal RemovalLocating and removing dead rats, possums and other animals from roofs, walls and subfloors, then deodorising the area.
Bed Bug TreatmentInspection and treatment of beds, bed frames, couches and skirting boards to clear bed bugs and their eggs.
Flea TreatmentInside and outside flea treatment for carpets, pet bedding areas, yards and subfloors, with a follow-up when needed.
Bird ControlBird proofing with spikes, netting and mesh to keep pigeons, mynas and starlings off roofs, balconies, solar panels and signs.
End of Lease Pest ControlInside and outside pest and flea treatment when you move out, with a written record for your agent or landlord.